Payment plans are available on more expensive items. Please contact us regarding which item(s) are of interest. Our email address is linked at the bottom of this page. Please note, we always ask for a non refundable deposit to be left to place an item on hold.
Payments can be made weekly or monthly. Whichever suits the buyers needs more appropriately.
All items, unless stated otherwise are 100% original with a full guarantee. We strive to ensure all customers are happy with their purchases and feel they have been given the best service possible. We try our best to give the most accurate descriptions of our items to prevent any unhappy customers. In respect of all of our customers we offer you a 14 day observation period on all purchases from date of the parcel being received to allow buyers time to authenticate an item if they have any reason to believe it has not been accurately described. In any unfortunate case where the item is not as described a full money back guarentee is given. Any issues you may have with a purchase after the 14 day observation period may not be eligible for a full money back guarantee. If we have not been given sufficient evidence to believe the item has been inaccurately described then the option of the full money back refund is void. Refunds will be given on the cost of the item, we are not responsible for any shipping fees associated with a return.
If a buyer within seven days of purchasing changes there mind on the purchase then we can consider and full return with a full refund. Please note this does not apply to customers who have purchased on a finance plan.
Items returned MUST be returned in the original condition they were sent in. Any form of modification, tampering or testing which may result in damage to an item will not be considered for a guarentee. If you have intentions to modify the item in any way, including conducting burn tests on any fabrics. This may affect the buyers opportunity to receive a full refund.
Once the item is recieved by us, expect the refund to be returned to your credit/ debit card between 5-10 days. This will show up on your statement. If payment has been made through other means, for example cash or PayPal, the refund will be with you within 3 days. If for whatever reason this cannot be achieved, you will be contacted for an estimated ETA.
Shipping is available to most countries worldwide. Since 21st March 2021 the United Kingdom has since been added to countries with charged shipping. On checkout, shipping will be calculated based on two factors. The size and weight of the parcel and the location for delivery. Shipping costs have been kept down to the minimum to avoid any customer disappointment. Some countries are offered free shipping on orders exceeding £500.
All parcels sent inside of the United Kingdom are sent using a tracked service. Most parcels sent outside of the United Kingdom are sent with a tracked service and only sent economy in certain circumstances where 1) it may not be available with our delivery partners or 2) where the items weight greatly effects shipping costs.
Whilst most countries are on our shipping list, due to the nature of current affairs around the globe shipping is restricted in certain areas, including but not limited to; Certain areas of the Ukraine, Central African countries, certain South American and Central American countries and regions, certain Middle Eastern countries, certain far eastern countries.
Countries orders are not to be shipped to; Myanmar region, Pakistan, Jordan, Syria, Columbia, Panama, Honduras, Iran, Iraq, Democratic Republic of North Korea, Haiti, Chechnya Region.
If you are unsure wether shipping is available to your country or your national is not given as an option on the billing address please contact us using the email at the bottom of the page for clarification.
UPDATE 6TH MARCH 2022
With the ongoing conflict in the Ukraine as well as shipping sanctions currently placed on the Russian Federation shipping of items to either country has been suspended for the time being. We will update you on any changes to this.
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